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Bounce Factory Batch Fail

By Michael Hartung @Michael_Hartung
    2022-04-13 10:45:13.548Z

    Bounce Factory Batch Fail

    System Information

    SoundFlow 5.0.11

    OS: darwin 17.7.0

    ProductName: Mac OS X
    ProductVersion: 10.13.6
    BuildVersion: 17G14033

    Steps to Reproduce

    1. Running a batch script that uses two sessions fails on the second session. Tried on two separate tries.

    Expected Result

    Files are Ready dialog

    Actual Result

    Batch Bounce Fail

    Workaround

    Other Notes

    I have saved a User log using the bounce factory script if needed.

    Links

    User UID: i6lvIgdYXlUVPZiCC5aPXwTDdzA2

    Feedback Key: sffeedback:i6lvIgdYXlUVPZiCC5aPXwTDdzA2:-N-XWjbntv9ym1AXMS7L

    Feedback ZIP

    Reply
    • 6 replies
    1. Christian Scheuer @chrscheuer2022-04-13 11:28:00.500Z

      Hi Michael,

      Tagging @Andrew_Scheps here.

      Note, if you use the new Need Help workflow while having one of the scripts inside Bounce Factory selected, Andrew will automatically get your bug report (instead of the SF team getting it).

      See how it works here: bit.ly/sfscripthelp

      Reply
      1. In reply toMichael_Hartung⬆:
        Andrew Scheps @Andrew_Scheps
          2022-04-13 11:39:25.656Z

          Hi @Michael_Hartung , could you please run the Collect User Files script in the package and send me the zip file it puts on your desktop?

          Also, a little more info on when it failed, were there any Pro Tools error messages etc would be great.

          Thanks!
          Andrew

          Reply
          1. MMichael Hartung @Michael_Hartung
              2022-04-13 19:06:14.673Z

              No protools errors. Bounce Factory gets hung on like this picture. Once it gave me a failed error message but actually bounced the file with a long number suffixed to the name of the file. The other time I got this error, it was the hang like the picture, and no bounced file was created.

              HOW do I send you the user files zip file?

              Reply
              1. Andrew Scheps @Andrew_Scheps
                  2022-04-13 19:17:29.895Z

                  Interesting. Just put them on Dropbox or something like that and post the link here. Thanks!

                  Reply
                  1. MMichael Hartung @Michael_Hartung
                      2022-04-13 19:20:42.093Z

                      https://www.dropbox.com/s/v22p708yngfv7qn/Bounce%20Factory%20Data%20Wed%20Apr%2013%202022%2012%3A42%3A01%20GMT%2B0200.zip?dl=0

                      Here's a link. Let me know if it doesn't work.

                      Reply
                      1. In reply toAndrew_Scheps⬆:
                        Andrew Scheps @Andrew_Scheps
                          2022-04-13 19:34:29.478Z

                          A few weird things in there. Would you have time to do a quick zoom so we can troubleshoot this? If so email me at info@bouncefactory.net and I'll send you a link.

                          Reply
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